Privacy Policy for ZannCorp
ZannCorp (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (zanncorp.com), use our services, or engage with us in any manner. We are dedicated to processing your information responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
We recognize the importance of your privacy and the trust you place in us. At ZannCorp, we adopt a privacy-first approach to ensure that your personal data is collected, stored, and processed only to the extent necessary to deliver high-quality service. We actively implement technical and organizational measures that prioritize the security and confidentiality of your information.
2. Scope of Policy and Our Role as Data Controller
This Privacy Policy applies to the website located at zanncorp.com and to any personal data collected through this website or via communication with our representatives. ZannCorp acts as the data controller with respect to the personal data we collect. As such, we determine the purposes and means of processing your data in accordance with relevant data protection legislation.
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data, depending on your interaction with us:
a. Usage Data
This includes information regarding how you interact with our website, such as your IP address, browser type, geographic location, referral source, length of visit, and pages viewed.
b. Account Data
Collected when you register or place an order, this data may include your full name, residential or business address, email address, and telephone number.
c. Profile Data
Includes details about your preferences, order history, account settings, and behavioral data based on website activity or service usage.
d. Communication Data
When you contact us via email or through web forms, we may collect records of communications, support inquiries, and correspondence history.
e. Technical Data
This includes technical identifiers such as device type, operating system, screen resolution, language settings, network ID, and browser configurations.
f. Transaction Data
Comprises payment data, order confirmations, shipping and delivery details, and related financial transaction information.
g. Preference Data
Includes marketing and communication preferences, opt-in/opt-out records, and information about products or services you express interest in.
4. Legal Bases for Processing
We process personal data in accordance with the following lawful bases under the GDPR and CCPA:
– Consent: Where you have given clear permission for us to process your data for specified purposes (e.g., direct marketing).
– Contractual Necessity: Where processing is required to perform or initiate a contract with you (e.g., to fulfill orders).
– Legitimate Interests: Where processing is justified by our legitimate business interests and does not override your data protection rights (e.g., service optimization).
– Legal Obligation: Where processing is required for compliance with a legal obligation (e.g., maintaining tax records).
5. Your Data Protection Rights
Depending on your jurisdiction and applicable data protection laws, you have the following rights:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where there is no compelling reason for continued processing.
– Right to Restriction: You may request a halt on processing where there are legal grounds to do so.
– Right to Data Portability: You can request your data in a structured, commonly used format for reuse elsewhere.
– Right to Object: You may object to processing based on legitimate interests or for direct marketing.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement rigorous technical and organizational security measures to protect your data, including:
– Data encryption in transit and at rest
– Secure server environments with restricted access
– Regular backups and disaster recovery protocols
– User access controls and multi-factor authentication
– Ongoing team training in data protection and security practices
7. International Transfers
Where we transfer personal data outside the European Economic Area (EEA) or the United States, we do so in accordance with applicable data protection laws. These transfers are safeguarded through mechanisms such as Standard Contractual Clauses (SCCs), adequacy decisions by data protection authorities, or your explicit consent. We take all necessary steps to ensure an equivalent level of protection for data irrespective of location.
8. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, including:
– Usage Data: Retained for 12 months
– Account Data: Retained for the duration of account activity plus 6 years
– Profile and Preference Data: Retained while actively used and for 3 years thereafter
– Communication Data: Retained for 3 years following last contact
– Technical Data: Retained for diagnostic/logging purposes, typically for 6 months
– Transaction Data: Retained for 7 years in compliance with financial regulations
When retention is no longer necessary, data is securely deleted or anonymized.
9. Cookie Policy
Cookies are small data files that websites store on your device to improve user experience. We use the following categories of cookies on zanncorp.com:
– Essential Cookies: Necessary for basic site functionality and security.
– Functional Cookies: Enable enhanced features such as user preferences.
– Performance Cookies: Help collect metrics on page load speeds, error reporting, etc.
– Analytics Cookies: Track user interactions to help us understand website usage.
We do not use cookies to store sensitive personal data or for unlawful profiling.
10. Cookie Management and Compliance
Upon your first visit, a cookie banner will inform you of cookie usage and allow you to manage your preferences. In accordance with GDPR and CCPA, you may control and update your cookie settings at any time. Users from California may exercise their “Do Not Sell My Personal Information” rights by adjusting their settings or contacting us directly via [email protected].
11. Children’s Privacy
Our site and services are not directed to individuals under the age of 13. We do not knowingly collect personal data from such users. If we become aware that we have collected personal information from a child, we will take prompt steps to delete this data. Parents or guardians who believe their children have submitted personal data should contact us at [email protected].
12. Policy Updates and User Notification
We reserve the right to amend and update this Privacy Policy as necessary to comply with changes in applicable laws or our data processing practices. Material changes will be communicated via a notice on zanncorp.com or directly via the contact information we hold. We encourage you to review this Privacy Policy periodically.
13. Contact Information
If you have any questions, concerns, or wish to exercise your rights in relation to your personal data, please contact us:
Email: [email protected]
Website: https://zanncorp.com
Compliance Statement
ZannCorp upholds its obligations under privacy laws including GDPR, CCPA, and related regional regulations. We are committed to transparency, accountability, and user empowerment in all aspects of our data processing activities. For any privacy-related inquiries, please contact us via the methods outlined above.